Frequently asked questions
FAQ
Frequently Asked Questions
The time required to complete a web design project is usually defined by the client’s needs. If you a deadline to respect, we will do everything in our power to assure the completion of the project before said date. Normally, the time required for a website conception is between 4 to 6 weeks.
Yes. We will review the existing website and make an offer to update it. Please note that we are only using “CMS” (Content Management System) WordPress.
Yes. The web designer will be in charge of explaining how to manage content (Images, Videos, Texts) using a simplified interface. In regards of advanced features, we strongly advise clients to not modify the code sections on their websites, our technical support will be available to help in this matter.
In order for you to use them on your website, please provide us with the texts and images in the following electronic format: JPEG or PNG files for the images and Word (Docx) format or a shared Google Docs file for the texts.
All our services are offered online only.
First, you have to write to us via the contact form or give us a call at:
+1 (438) 498-5628 or +1 (514) 647-3736
We can provide you with a free long distance consultation meeting via a 30 minutes video conference call. Our web designer will be pleased to answer all your questions and offer you all the support you need in order for you to make the most of our services.
After confirmation, you must pay a 50% deposit of the total amount and pay the remaining balance once the project is complete. You will receive an invoice by email for each payment that is made.
These payments can be done by Interac transfer (e-Transfer) or by credit card.
We do not accept payments made by checks. Thank you!
Payments are made either by Interac e-Transfer or by credit card.
Checks are not accepted, thank you!