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Frequently asked questions


Frequently Asked Questions

How much time does it take to complete my website?

The time required to complete a web design project is usually defined by the client’s needs. If you a deadline to respect, we will do everything in our power to assure the completion of the project before said date. Normally, the time required for a website conception is between 4 to 6 weeks.

I already have a website that requires an update. Can you help me?

Yes. We will review the existing website and make an offer to update it. Please note that we are only using “CMS” (Content Management System) WordPress.

Does your agency offer training courses regarding website updates?

Yes. The web designer will be in charge of explaining how to manage content (Images, Videos, Texts) using a simplified interface. In regards of advanced features, we strongly advise clients to not modify the code sections on their websites, our technical support will be available to help in this matter.

In what format do I have to submit the texts and images for my website?

In order for you to use them on your website, please provide us with the texts and images in the following electronic format: JPEG or PNG files for the images and Word (Docx) format or a shared Google Docs file for the texts.

How are the appointments held?

All our services are offered online only.

First, you have to write to us via the contact form or give us a call at:
+1 (438) 498-5628 or +1 (514) 647-3736

We can provide you with a free long distance consultation meeting via a 30 minutes video conference call. Our web designer will be pleased to answer all your questions and offer you all the support you need in order for you to make the most of our services.

How to make a payment?

After confirmation, you must pay a 50% deposit of the total amount and pay the remaining balance once the project is complete. You will receive an invoice by email for each payment that is made.
These payments can be done by Interac transfer (e-Transfer) or by credit card.
We do not accept payments made by checks. Thank you!

Payments are made either by Interac e-Transfer or by credit card.

Checks are not accepted, thank you!

You have a website design project in mind?

Contact us now to find out more!